Posted by: p84042 - Posted on:

A&E departments across Greater Manchester continue to be very busy. If you or someone you know experiences a mental health crisis, or needs urgent mental health support, please consider one of the alternative mental health crisis services which are available.

24/7 Mental Health Crisis Helpline

A free 24/7 helpline run by GMMH is also available to help anyone who feels their mental health is beginning to suffer.

If you’re struggling & need mental health advice, you can call free local crisis helplines. 

If you’re in Bury, Oldham, Rochdale, Stockport, or Tameside call @PennineCareNHS 0800 014 9995.

If you’re in Bolton, Manchester, Salford, Trafford or Wigan, call @GMMH_NHS 0800 953 0285.

You can also find alternative contact numbers: www.penninecare.nhs.uk/help and Crisis Care | Greater Manchester Mental Health NHS FT (gmmh.nhs.uk)

Crisis Cafés

Community spaces across Greater Manchester known as ‘Crisis Cafés’ or ‘Listening Lounges’ offer a safe, comfortable, and confidential environment for anyone over the age of 18, who is feeling low, anxious, struggling with negative thoughts, or just wants to talk to someone during evenings or weekends.

The spaces offer support and advice from trained mental health workers in a relaxed environment, providing visitors with safe out of hours mental health support, whilst also taking pressure off emergency services, including busy A&E Departments, especially during the winter months.

The hubs are delivered by voluntary community and social enterprise partners supported by Greater Manchester Mental Health NHS Foundation Trust (GMMH) and, they are based in six locations across Greater Manchester – Bolton, Manchester City Centre, Harpurhey, Salford, Trafford, and Wigan.

 An individual who previously accessed support at one of the Crisis Cafés said, the team were“calming and reassuring” and finding the service was “just what I needed at just the right time.”

 Locations, opening times, and contact details for the Crisis Cafés and Listening Lounges in Greater Manchester are as follows:

Bolton Listening Lounge, in partnership with 1point North West

Silverwell House, 1 Silverwell Lane, Bolton BL1 1QN

Open: Monday to Sunday, 3pm to 1am

Contact: Please call 01204 917739 ahead of your visit, or email [email protected]

Harpurhey – No.93 Crisis Café

No.93 Harpurhey Wellbeing Centre, 93 Church Lane, Manchester M9 5BG

Open: Monday to Friday, 8pm to 1am, Saturday and Sunday, 3pm to 1am

Contact: Please phone ahead of dropping in, call 07778012838 or 0161 271 0339, or email [email protected]

Manchester City Centre – Recovery Lounge, in partnership with Turning Point

Open: Monday to Friday, 5pm to 12am, Saturday and Sunday, 3pm to 12am

Contact: Call 0161 238 5249 from midday onwards until 12am, every day.

Salford Listening Lounge

Open: 24-hours a day, every day, and referrals for Salford residents can be made by health care professionals. More details here.

Trafford – Bluesci at Night Crisis Café, in partnership with Bluesci

Old Trafford Resource Centre, 54-56 Seymour Grove, Manchester M16 0LN

Open: Monday to Friday, 7pm to 2am, Saturday and Sunday, 5pm to 2am

Contact: Text or call 07933 882743, or email [email protected]

Wigan – Mental Health Support Hub

Lea Baker Café at Atherleigh Park, Atherleigh Way, Leigh WN7 1YN

Open: Monday to Sunday, 4.30pm until 11pm

Contact: If you are a Wigan service user, please contact your care co-ordinator or call Atherleigh Park reception on 01942 636 300 to check availability.

The Mental Health Joint Response Car

 In addition, a mental health joint response car service will also be providing support across Bolton, Salford, Manchester, Trafford, and Wigan.

 The mental health joint response car is jointly run by GMMH and Greater Manchester Police (GMP), the response car service helps to support people experiencing a crisis who come into contact with GMP whilst also reducing the number of people presenting to emergency services at busy times, by providing specialist mental health support with a clinician attending incidents alongside the police.

Find more details about Crisis Care services available at GMMH here.

Find further online support and resources for anyone who may be feeling suicidal or experiencing thoughts of self harm here.